GENESIS RAY ENERGY PTE LTD, ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY “GENESIS RAY ENERGY”, “GRE”, “US,” “WE,” OR “OUR”) ARE COMMITTED TO PROTECTING YOUR PRIVACY AND PROVIDING YOU WITH A POSITIVE EXPERIENCE WHILE USING OUR WEBSITES, PRODUCTS, OR SERVICES (“GRE PLATFORMS”).
This Policy applies to GRE Platforms and provides you with guidance on your rights and obligations in relation to your personal information.
2. Collection of Personal Information
“Personal information” is any information that can be used to identify an individual, and may include things such as your name, physical address, email address, phone number, login information, marketing preferences, company affiliation, geographic location, or payment card information. GRE may collect personal information that is necessary for legitimate business purposes, which will be disclosed to you at the time of collection. GRE will use this information for the purposes for which it was collected. GRE may also collect personal information from trusted third-party sources and engage third parties to collect personal information to assist us.
One of the most common methods of collecting personal information is during the online form submission or registration process, including where a website user is requesting a free trial or a courtesy newsletter, registering for an event, or responding to similar offers such as sample reports, white papers, or further product information.
In some instances, GRE and the third parties we engage may automatically collect and aggregate data using cookies, weblogs, web beacons, and other similar applications. This information is used to better understand and improve the usability, performance, and effectiveness of our Platform and to help us tailor content or offers for you. Please read Section 8 (Cookies) below for more information.
3. Purpose and Use of Personal Information
GRE may use your personal information for operational, legal, administrative, and other legitimate purposes permitted by applicable law. Some of the ways we may use personal information include:
- Providing you with requested products or services
- Providing you with information regarding similar products or events
- Analysing and monitoring extent of use
- Providing customized product and service information
- Allowing users to participate voluntarily in mailings or other events.
- Providing product service updates, information, and alerts
- Sending communications, including for marketing or other customer satisfaction purposes
- Order processing, and to provide transaction documents
- To contact users for information verification purposes
We strive to make sure that our information is reliable, accurate, and up to date. While personal information is maintained by GRE, you may access your personal information to the extent required by law to review, update, and correct inaccuracies. To make a request regarding your personal information, please write to us at [email protected]. Upon receipt of a valid request made through the above link, we will provide you with reasonable access to the personal information we collect about you. Because personal information—for example, your email address—is required to use the Platform, we retain personal information as long as your account is active. You will have the opportunity to correct, transfer, update, modify, or delete this information by logging into your account and updating your information online. You may also limit the use and disclosure of your information by either unsubscribing from marketing communications or writing to us at [email protected]. Please note that some information may remain in our records even after you request deletion of your information, to the extent permitted by applicable and relevant laws. Additionally, there may be limits to the amount of information we can practically provide. For example, we may limit access to personal information where the burden or expense of providing access would be disproportionate to the risks to an individual’s privacy or where doing so would violate others’ rights.
5. Sharing Personal Information
There may also be instances when GRE may disclose your personal information without providing you with a choice in order to honor a request that you have made through the products or services; comply with the law or in response to a court order, government request, or other legal process; protect the interests, rights, safety, or property of GRE or others; protect against fraud or for risk management purposes; or respond to adverse third parties (i.e., adverse parties and their counsel and other agents) in the context of litigation. In addition, if GRE sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, you agree that GRE may transfer your personal information to a third party as part of that transaction.
In all cases GRE requires all unaffiliated third parties to treat personal information as confidential. GRE will not provide personal information to third parties for their own marketing purposes without your consent.
If you participate in a discussion forum, chat room, or provide comments related to GRE on a social media or other public platform, you should be aware that the information you provide there (i.e., your public profile) will be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither GRE nor you have control over. Also, please recognize that social media forums and chat rooms not controlled by GRE may have additional rules and conditions. GRE is not responsible for the personal information or any other information you choose to submit on these forums that are not GRE controlled.
The Platform may offer you the ability to share personal information through a social networking site (e.g., Facebook, Twitter), using such site’s integrated tools (e.g., Facebook “Like” button, or Twitter “Tweet” button). The use of such integrated tools enables you to share personal information about yourself with other individuals or the public, depending on the settings that you have established with such social networking site. For more information about the purpose and scope of data collection and use in connection with such social networking site or a site’s integrated tools, please visit the privacy policies of the entities that provide these social networking sites.
6. Security of Personal Information
GRE has physical, administrative, and technical safeguards in place to help protect the personal information GRE collects. While there is no such thing as perfect security on the Internet, we will take reasonable and appropriate steps to ensure the safety of your personal information.
7. Retention of Personal Information
GRE will retain your personal information as needed to fulfil the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
When visiting an GRE Platform, our servers may query your computer to see if there are cookies previously set by GRE. A cookie is a text file that is created when your browser visits a particular website, such as an GRE website. Afterwards, every time you visit the GRE website, your browser retrieves and sends this file to the GRE website’s server. Cookies enhance the website user experience by:
- Helping GRE authenticate you as a user when you log in to a secure area of the website;
- Storing information about your website user activities so you may easily pick up where you justify off on the GRE server’s pages;
- Storing your user preferences, which allows you to customize how information is presented through site layouts or themes; and
- Personalizing the manner in which GRE responds to you via marketing communications.
The cookies GRE collects may include the following information: a unique identifier, user preferences, and profile information used to personalize the content shown to the individual users. It is your choice whether you allow GRE to store such information on your computer or device. You may be able to set your web browser to alert you when a cookie is being used and may use your browser to accept or reject the cookie; additionally, you may also disable the cookie feature on your browser entirely. However, disabling cookies may prevent you from using some features on GRE websites. You can find more detailed information about cookies and how they work at AboutCookies.org.
Some web browsers and devices permit you to broadcast a preference that you are not “tracked” online. At this time, GRE does not modify your experience based upon whether such a signal is broadcast.
9. Cross Border Transfer of Personal Information
As GRE is a global organization, we may transfer your personal information to GRE to any GRE subsidiary or affiliate, or to third parties as described above that are located in various countries around the world. By using our websites or products, or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage or such information outside of your country of residence where data protection standards may be different.
GRE safeguards and enables the global transfer of personal information by ensuring that we adhere to all applicable data protection laws. We also ensure that appropriate data privacy safeguards are adopted across the organization and your rights stay the same no matter where your data is processed by GRE.
10. Prospective Employee and Employee Information
In accordance with applicable law, GRE may use Employee Information to evaluate applications for employment, manage work-related aspects of the employee-employer relationship (i.e., training, payroll, benefits, travel, reimbursement expenses, performance appraisals, succession planning, team member health and safety), investigate and respond to any claims related to your employment, and comply with applicable laws and regulations. Your Employee Information will not be used for direct marketing purposes by us or any third-party service provider, unless you specifically consent to such use.
GRE shares your Employee Information with third parties who provide outsourced human resource functions to us. Those third parties are required to protect your Employee Information. GRE may disclose your Employee Information if required or permitted to do so by law (such as when part of a governmental agency action or litigation), governmental or quasi-governmental requests, or a regulatory organization, or to relevant third parties such as site technicians, brokers, auditors, lawyers, or professional advisors. In the event that GRE considers it necessary or where required by law to disclose Employee Information in certain situations where the health, safety, or wellbeing of a team member is at imminent risk, we may share your Employee Information with our outside lawyers, law enforcement or others who are legally authorized. As GRE continues to develop our business, we may buy or sell assets. In the unlikely event that GRE or substantially all of our assets are acquired, Employee Information may be one of the transferred assets.
Employee Information may be stored in hard copy or electronic format within your branch office or in the cloud in countries where GRE, its affiliates, agents, or contractors conduct business or any other countries, where no such direct or indirect businesses presence exists. Your Employee Information may be transferred into our human resources systems and used to manage your employment, may become part of your personnel file, and may be used for other work-related purposes. Your Employee Information will be kept for as long as is legally required, and in some instances longer depending upon the needs of the organization and industry practices.
11. Other Contractual Relationships
12. Other Websites
13. Contact Information
By e-mail at: [email protected]
In writing at: Genesis Ray Energy Pte Ltd, Attn: Privacy Enquiries, 5 Shenton Way #10-01, UIC Building. Singapore 068808
If GRE needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.
Last Updated: November 2019